Client Relations Team

The customer service experience that we deliver at Busselton Vet to our clients is provided across the entire team, but it is lead by the fantastic members of our Client Relations Team Members. Our committed, trained and experienced reception team are always eager to meet and help you when you come to visit us or contact us by phone or email.

Pippin Lucas

Woof! My name is Pippin! I was born and bred in a fantastic little place a long way away called Tasmania Labradoodles. Some of my new family came over to Tasmania to fetch me and I have
been home in Busselton since October 2016.

I live with the boss, and the lovelier by far Mum (Caroline), as well as Caitlin and Shannon. There is also Shadow who is a titchy little old poodle who tells me off and my new brother Hobbes the cat. We get on great; always playing chasey inside!

The best part of being in the Busselton vet family is all the liver treats I get to clean up at the end of the day, first thing in the morning, lunchtime…..all the time really! Oh, and I also get to meet a lot of old friends and make new friends while I’m here.

I enjoy the liver treats most about my job!

I am really special because I am so friendly and cuddly and can run rings around everyone at training classes (when I slip my lead!)

Kylie – Practice Manager

Where do you originate?
I am born and raised in Busselton, have been here all my life except for a brief stint in South Australia for a year.

Tell me about your family…..
I have an amazing group of people some of who I am related to that I call my family. I am very lucky to have these people in my life.

What do you like about being part of the Busso Vet family?
The fact that we all try to be understanding of each other and try to accept each other’s differences and that we are all on a constant growth journey.

What do you enjoy most about your job?
So many things…… but mostly it’s the people and the role I can play in supporting their lives and happiness.

Tell me something about yourself that most people don’t know..

It was a few years ago now but as part of varies bands I have been lucky enough to play at the Sydney Opera house on two different occasions.

Cathie – Receptionist

Where do you originate?
I grew up in Perth. When I left school I did Veterinary Nursing and worked for 10 years at Swanbourne Vet. In 1980 my partner John & I brought 17 acres at Bejoording where we built a house had 2 children, lots of dogs, cats and chooks. We lived there for 30 years and I worked at Northam Vet until we decided in 2012 to move near the coast and came to Busselton

Tell me about your family…..
We have two daughters Penny & Clare and four granddaughters Charli, Sophie, Willow & Darci. They all live in Busselton so when  I’m not working I look after the girls and help my daughters out. We live in town and also have a property in Jindong where John spends alot of his time. We have 20 lamb master ewes and 12 hens that supply us all with eggs.

What do you like about being part of the Busso Vet family?
As part of the Busselton Vet family I feel everyone gets on well and looks after each other. Everyone is equal, all very professional and caring towards clients and their pets. Everyone strives to do their best every day. Our workplace is very proactive with ongoing education for all staff.

What do you enjoy most about your job?
As a receptionist I enjoy helping clients and their pets each day. Everyone is different and I learn new things all the time. I enjoy the company of my coworkers.

Tell me something about yourself that most people don’t know.
I enjoy crocheting. At the moment I am attempting to crochet squares then join them and make rugs for my grandchildren. I enjoy spending time with my family.

Deanne – Receptionist

Where do you originate?
Mullumbimby, NSW. It’s near Byron Bay. I was born there and while young moved to Perth. I have spent most of my life in WA

Tell me about your family…..
My family is spread throughout Australia, in VIC, NSW, QLD, SA and WA which makes it a little bit of a mission catching up in person. My partner’s family is in WA, but extended family is in France and Wales. Just as important is my family of friends here at Busselton Vet. I have family/loved ones everywhere

What do you like about being part of the Busso Vet family?
I just love the amazing beautiful people I get to hang out (and maybe some work) with every day!! I’ve worked in a few different places and the family at Busselton Vet is second to none. No matter how busy, emotionally difficult things can get we all still come together and work as a team to get through and get everything done, and perhaps most importantly we well all get together socially we have an absolute ball.

What do you enjoy most about your job?
It doesn’t feel like a job. I get to spend every day with beautiful people helping animals, and if the animals don’t need helping then we are helping to keep them healthy, and the fact there is always so much laughter around the place.

Tell me something about yourself that most people don’t know.
I had the privilege a while ago to work with crocodiles and taipans in QLD. It was amazing!!

Jan – Receptionist – Profile on it’s way

Where do you originate?

Tell me about your family…..

What do you like about being part of the Busso Vet family?

What do you enjoy most about your job?

Tell me something about yourself that most people don’t know.